The customer is always right. It’s the standard saying you hear if you work in customer service. Companies are constantly working to strengthen their customer satisfaction. Here’s how you can improve customer service to ensure the happiness of your customers. Start...
Your sales team often drives your business. It’s thanks to them that you get enough new clients or customers to keep the company turning a profit and they know how to convince people they need what you have to offer. If you’re an entrepreneur and started your own...
If you’re looking for industry insights from experienced marketing professionals, podcasts provide an entertaining and convenient way to stay up-to-date on the latest marketing trends, tech, news, and issues. Hosted by Bob Knorpp, a noted leader in the advertising...
When people hear the term “customer service” they likely think of a designated department that handles irate customers or clients. However, any company that deals with actual clients or consumers should practice quality customer service throughout their company...
Social media has become an accepted part of our culture and people all over the world can connect in seconds, using any platform they choose. Information is exchanged faster than ever and people can do research easily. These conditions are perfect for a business to...
